Refund Policy

At Brewteez, we believe coffee makes everything better... including customer service.

Since every item is made-to-order just for you, we want to make sure your order arrives exactly the way it should. If something’s wrong, we’ll make it right faster than your first cup of morning coffee.

We Offer Refunds or Replacements For:

• Incorrect items sent

• Damaged or defective products

• Printing issues or manufacturing defects

• Orders that arrive looking like they skipped their coffee

The Fine Print:

• Refund or replacement requests must be made within 30 days of delivery

• Please include your order number and a quick description (photos help speed things up)

• Contact us anytime at support@brewteez.store

Because our products are custom-made, we typically cannot accept returns or exchanges for:

• Incorrect sizing selections

• Buyer’s remorse

• Ordering decaf voluntarily

(Okay… we’re kidding about that last one. Mostly.)

A Quick Heads-Up

Colors may vary slightly depending on monitor settings and printing processes, but we work hard to ensure every Brewteez design looks crisp, clean, and coffee-shop worthy.

We reserve the right to update this policy at any time — usually after caffeine.

Questions? Reach out anytime at support@brewteez.store